Reference

Read Our Terms Before You Open an Account

These terms set out how your tt788 account works — what you can do, what we expect from you, and how we handle wallet transactions via DANA, OVO, and GoPay.

Account holder responsibilitiesDANA, OVO, GoPay wallet conditionsEligibility by local lawAccount suspension rulesContact and dispute paths
tt788 Read Our Terms Before You Open an Account
TERMS CONTACT PATHS

Reach Us About Any Terms Question

If any part of these terms is unclear — whether it's about your wallet link, account eligibility, or a transaction dispute — our support team can walk you through it. We handle terms-related questions through live chat, email, and our help desk, so pick whichever channel fits how you prefer to communicate.

Team online

Live Chat

Start a chat session directly from the account page. Share your account ID and describe the terms question so we can pull the right details quickly.

Email Support

Send your query with your registered email address and wallet type — DANA, OVO, or GoPay — so the team can verify your account and respond accurately.

Help Desk

Submit a formal terms dispute or account review request through the help desk form. We log every submission and follow up with a reference number.

HOW WE HANDLE COMPLIANCE

Account Security and Policy Enforcement

We enforce these terms consistently across every account. Your data, wallet links, and session history are handled under our account security framework — here is how each part of that works in practice.

Data Retention

We keep account records, including wallet transaction logs for DANA, OVO, and GoPay, for as long as your account remains active and as required by applicable rules.

Account Security

Login uses OTP verification sent to your registered mobile number. If you suspect unauthorised access, contact support immediately and we will lock the account while we investigate.

Cookie and Session Policy

We use session cookies to keep your lobby state and wallet chip row active. You can clear cookies at any time, but doing so will log you out and reset your session preferences.

Requesting Changes

To update your registered name, wallet link, or contact details, submit a change request via the help desk with a copy of the relevant wallet account confirmation.

Common Questions About These Terms

These are the questions we hear most often about account rules, wallet conditions, and eligibility. Each answer reflects the current version of our terms.

No. Your linked DANA, OVO, or GoPay account must be registered in your own name. Third-party wallet transfers are not permitted and may result in account suspension pending review.

We publish the updated version on this page. Continuing to use your account after the update goes live means you accept the revised terms. We recommend checking this page periodically.

Submit a dispute through the help desk form with your account ID, the transaction reference, and your wallet type. We log every submission and send a reference number to your registered email.

Access depends on local law in your specific region. We make the lobby available where local law permits. Check your applicable local regulations before or after registering an account.

We retain your account profile, wallet transaction logs, and session records for as long as your account is active and as required under applicable rules. Contact support to request a data summary.

Yes. Verified breaches — such as mismatched wallet ownership or activity that violates eligibility rules — can lead to permanent closure. Any remaining balance is reviewed through our withdrawal verification process.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.