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Understand the Legal Framework Behind Your Account

Your use of tt788 is governed by these terms, which set out how we handle your account, your data, and your rights as someone accessing our lobby where local law and eligible regions permit.

Account TermsData HandlingCookie PolicyUser RightsDANA, OVO, GoPay Wallet Rules
tt788 Understand the Legal Framework Behind Your Account
HOW WE HANDLE THIS

Data, Cookies, Security and Your Account Rights

We handle your personal data only to the extent needed to operate your account, process transactions through DANA, OVO and GoPay, and comply with our obligations. We do not sell your data to third parties. Retention periods vary by data type — transaction records are kept longer than browsing data, consistent with standard financial-service practice.

Account Security

Every login triggers an OTP verification to your registered number. We do not store your DANA, OVO or GoPay credentials — only a tokenised reference that your wallet provider controls.

Cookie Use

We use session cookies to keep you logged in and preference cookies to remember your lobby settings. You can clear these from your browser or mobile app at any time without losing your account.

Data Requests

You can request a copy of the personal data we hold on your account by contacting support. We respond within a reasonable period and confirm receipt by return email.

Account Closure

To close your account, submit a written request via live chat or email. We settle any outstanding wallet balance back to your registered DANA, OVO or GoPay account before closing.

LEGAL CONTACT PATHS

Reach Us on Legal or Policy Matters

If something in these terms isn't clear, or if you want to raise a concern about how your data or account is being handled, our support team is the right starting point. We handle legal and policy queries separately from general account help so your request reaches the right team faster.

Live Chat Start a chat session from inside your account dashboard. Describe your policy concern clearly and our team will route it to the right handler without delay.
Email Support Send your legal or data query to our support email. Include your registered account name and the specific policy section your question relates to.
Account Help Centre The Help Centre inside your account contains indexed policy articles. Search by keyword — try 'data', 'wallet' or 'account closure' — to locate the relevant section fast.

Legal Questions We Hear Most Often

These are real questions about your rights, your data and how our terms work in practice. If your question isn't here, our live chat team can help directly.

Yes. Any deposit or withdrawal processed via DANA, OVO or GoPay falls under the payment section of these terms. Disputes follow the process set out there, not a separate wallet policy.

Contact us via live chat or email with your account name and a data access request. We'll confirm receipt and provide the relevant data within a reasonable timeframe.

Access depends on local law and is available only where local law permits. We recommend checking your local regulations before opening or continuing to use your account.

Transaction records are retained for a standard period consistent with financial-service obligations. Browsing and preference data is deleted after account closure is confirmed.

We publish the effective date at the bottom of this page each time terms change. Continuing to use your account after that date means you accept the updated version.

Start with our support team via live chat or email. Describe the specific concern and the data type involved. If you're not satisfied with our response, you retain the right to escalate under applicable local law.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.